Cancellations/No Show: Session time is valuable - we truly hope to honor your time by being present and reserving time for you. 

  • We DO require at least 12HRs notification for cancellations or a $25 fee will be charged to the CC on file for any Late cancellations or No Shows.

Late Arrival:  Arriving late for a float or service require us to shorten the length of the service - with full charges applied, so as not to inconvenience other customers.

No Refunds:  We are happy to exchange or trade unused floats to family/friends!